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Given the economic effects of the pandemic, Entergy Mississippi suspended customer disconnections for non-payment of bills or for past-due amounts in March. During this time, the company implemented an Enhanced Customer Assistance Plan that provides new flexible options to extend time to pay. Under this plan, any customer with financial hardship can take up to twelve months to pay a current bill and/or unpaid balances.

Given the economic effects of the pandemic, Entergy Texas has implemented an Enhanced Customer Assistance Program to assist customers with past due balances.

As I sit here on the couch with my laptop and drink a cold soda, the TV humming in the background and my ceiling fan cooling my sweaty self after hanging holiday lights, I am keenly aware of all the electricity I’m using.

For a limited time, we’re offering a 25% incentive bonus to business customers on new energy efficiency projects that complete this year. The incentive is available on a first-come, first-served basis until Dec. 31 or funds are exhausted.

With a continued focus on enhancing your customer experience, you can now make updates to your service quickly on myEntergy.

Entergy New Orleans has created an Enhanced Customer Assistance Plan to help you manage potential arrear balances.

At Entergy, we make every attempt to limit customer interruptions. There are times, however, where we must take scheduled interruptions when we’ve identified equipment that has already disrupted service. Check out these simple tips to help you prepare for a scheduled outage.