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News > Customers
Entergy New Orleans Suspending Disconnects for Nonpayment for Customers through Nov. 29
11/18/2021
Entergy New Orleans is suspending disconnects for nonpayment for customers through Nov. 29.
Latest News
MYADVISOR DASHBOARD OFFERS CUSTOMER USAGE DATA & TIPS FOR SAVING ENERGY
News > Customers
Energy Usage Data, More Available in Entergy’s ‘MyAdvisor’ Dashboard
07/22/2021
Entergy Arkansas customers with advanced meters have a handy way to access detailed energy usage data and more in MyAdvisor, found within the Entergy app for smart phones or online at EntergyArkansas.com.
Adding insulation in the attic is one of several good ways to improve a home's energy efficiency.
News > Energy efficiency
Increased Winter Usage Affects Bills; Improving Efficiency Will Help
02/09/2021
It’s cold outside, homebound customers use more power, and a few extra days on the bill all add up to the potential for higher electric bills for January.
Colder Weather Increases Energy Usage
02/09/2021
Colder temperatures and more time spent at home impacts electric usage.
Total credit amount estimated at $5.6 million
News > Customers
Entergy Arkansas Customers to Receive One-Time Credit in February
02/01/2021
Entergy Arkansas customers will see a one-time credit on February 2021 bills, following an annual adjustment based on the outcome of certain federal tax positions and a decrease in the state tax rate.
Customers will have up to 12 months to make payment on past due bills
News > Customers
Entergy Arkansas Offers More Payment Options for Customers Affected by Pandemic
08/11/2020
Customers will have up to 12 months to make payment on past due bills
News > Customers
City Council Cares Program Launches
07/01/2020
Effective July 1st, Entergy New Orleans customers will have an additional resource to help with electric and gas bills with the launch of the new City Council Cares Program.
News > Communities, Customers, Energy efficiency
Entergy Louisiana Expands Utility Bill Relief Options for Customers
05/18/2020
Entergy Louisiana has developed several new flexible payment options for customers who are having difficulty paying their utility bills due to the COVID-19 pandemic.
News > Customers
Entergy Louisiana’s Katrina and Rita Restoration Costs Are Paid in Full
08/01/2018
Thirteen years after hurricanes Katrina and Rita devastated much of Louisiana, the low-cost bonds used to save customers hundreds of millions of dollars in storm restoration costs are now paid off.
