Entergy System Updates
News > Storms
More than 70 Percent of New Orleans East Customers Restored
02/09/2017

s of 1 p.m. today, Entergy New Orleans crews have restored power to more than 70 percent of customers in New Orleans East just over 48 hours after a confirmed F3 tornado devastated the area. All customers who are able to receive power at their homes and businesses are expected to be restored by Saturday evening, Feb. 11.

Read more

News > Storms
Crews Making Restoration Progress After Tornado Tears Through New Orleans East
02/08/2017

As of noon today, Entergy New Orleans crews have restored power to 6,700 New Orleans East customers who lost electrical service Feb. 7 in the wake of a devastating tornado, down from a peak of 10,415 New Orleans East customers without power at 11 a.m. yesterday. Approximately 3,700 are still without power in the hardest-hit areas.

Read more

News > Storms
Entergy Earns Two EEI Emergency Response Awards
01/10/2017

Recognizing Entergy employees’ expertise in restoring power to those affected by major outages, the Edison Electric Institute today awarded two emergency response awards to the company. Entergy received EEI’s Emergency Recovery Award to recognize outstanding power restoration efforts on behalf of its customers and the Emergency Assistance Award for helping other utility companies recover from devastation caused by Hurricane Matthew.

Read more

News > Communities
Entergy Donates $300,000 to BRAF Flood Relief Fund
09/19/2016

Entergy Corporation has contributed $300,000 to the Baton Rouge Area Foundation’s Louisiana Flood Relief Fund, which will be granted by the Foundation to local nonprofits that are responding to the biggest rainstorm in modern Louisiana history.

Read more

News > Storms
Entergy Restores Power to Majority of Customers After Historic Flooding
08/21/2016

Power has been restored to all of the customers who can safely receive it. Some houses are still underwater in the St. Amant, Sorrento and False River areas, and it may take some time to re-energize an estimated 2,000 customers whose flood damage was so severe they cannot yet be re-connected. Entergy will continue working with these customers on an individual basis until their power can be restored.

Read more

Insights > Tips and tools
Process for Restoring Natural Gas to Flood Victims
08/20/2016

Read more

News > Storms
Entergy Louisiana Opens Customer Information Centers
08/18/2016

Entergy Louisiana has opened centers to provide information for customers who have questions on how to get service restored to their flood-damaged homes or businesses.

Read more

News > Storms
Entergy Crews Conducting House by House Damage Assessment
08/18/2016

Entergy crews from four states are walking through neighborhoods across south Louisiana, inspecting electrical equipment and working to re-energize lines where it is safe to do so.

Read more