The Edison Electric Institute has named Entergy as an Outstanding National Key Accounts Customer Service 2022 Award winner for our resiliency solutions. The customer-voted award signifies we are among the nation's best at delivering outstanding customer service to leading chain and multi-site businesses.
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The Edison Electric Institute has awarded Entergy with its Emergency Assistance Award for sending crews to assist in restoration efforts following Hurricane Ian, a Category 4 storm that made landfall along the western coastline of Florida.
Within one year after Hurricane Ida, Entergy rebuilds a Mississippi River crossing using an unprecedented 175-mph wind loading criteria.
Crews successfully restore power to all customers, energy efficiency tips.
The extreme winter weather disrupted electrical service for approximately 54,000 Entergy customers at its height yesterday. As of 11:15 a.m., we have restored power to nearly 94% of our customers.
Crews continue to work around the clock to safely restore power; fewer than 8,000 outages remain
We have started restoring service to our customers where it is safe to do so and assessing damage to our system. A winter storm system bringing record and near-record low temperatures across most of the Entergy service area continues as we head into this holiday weekend.
More than 75% of customers restored in less than 24 hours; no power generation concerns at this time
We are working to safely restore power and will provide updates as often as possible.